Specialty Services: Document Restoration

3/22/2022 (Permalink)

The first thing that comes to mind when you think of fire or water damage to your home or business is typically the loss of clothes, furniture, goods, and electronics. However, something we don’t often think about is all of the legal documents and photos that can be lost as well. Here at SERVPRO we understand the importance of restoring these irreplaceable documents, so we offer a service that aims to recover and restore photos and legal papers through an assortment of techniques that ensure your best chance at saving and recovering the important ones.

 One process we use is vacuum freeze drying where we employ sublimation to freeze and dry an item to bypass the liquid stage and restore the item to its previous form. It is the most efficient and effective way to save water damaged items and it’s the only method approved by NARA (National Archives and Records Administration) and GSA (General Service Administration).

Another method we can use is digitizing. If you have many documents that have been physically affected but are still able to be digitally recorded, those documents can be filed online in a safe place eliminating the need for many records in storage that are subject to potential damage.

SERVPRO follows a process that includes, inventory, packaging, cold storage, shipping, and finally receipt of documents to ensure everything is accounted for and restored accordingly. Document restoration is a unique service offered by SERVPRO because we understand the value of physical documents and the importance of restoring photos. Call SERVPRO to get a free estimate on your damaged documents or photos and we’ll do our best to make it seem "Like it never even happened."

Prepare your business- and we can Help!

2/16/2022 (Permalink)

Download the SERVPRO Ready App to get Started or call us today and we can do it for you for free!

Here at SERVPRO it’s more than just a business. We pride ourselves in the relationships we build with our customers; we care about all our customers. That’s why we go the extra mile in providing the best service, advice, and preplanning to all our customers. We know disasters are never planned for but there are steps that can be taken to lessen the aftermath of one. Whether big or small, planning beforehand can prepare you for whatever could happen. SERVPRO’s Emergency Ready Profile gives our customers a chance to be ready for a disaster.

This free service that we offer is a concise profile document that contains only the critical information needed in the event of an emergency. The ERP contains information such as shut-off valve locations, priority areas, and priority contact information. It also connects us with our customers; we get a chance to be there before anything happens and allows us to learn about your team and your building. This way in the event a disaster should strike, it makes the process easier for you and can cut down the damage by having a faster response. So, what are you waiting for, get your Emergency Ready Profile today!

SERVPRO and New Visions; a program for local High Schoolers

2/16/2022 (Permalink)

2022 New Visions Class of Students; SERVPRO welcomed 3 Students this year to job shadow and learn about the business atmosphere.

New Visions is a highly selective academically rigorous and personally challenging career exploration program offered through Broome-Tioga BOCES for high school seniors. There are five different career pathways in Health, Business, Education, Engineering, and Law and Government. Students in all the academies gain over 120 hours of job shadowing experience at a range of workplaces throughout our community. College classes through SUNY Broome Community College and Syracuse University are also incorporated to fulfil NYS high school graduation requirement, given students a chance to earn over 10 college credits, and challenge them with college level material. The program is designed for independent students who have the maturity to leave the traditional classroom environment and focus on college preparation and professional growth.

The Business Academy students are placed at a range of local businesses in Broome County. SERVPRO has been one of the partners since 2019 that welcome in NV students and give them a chance to learn not just about their industry and business but also, the work world and different career options. SERVPRO love’s the program, and encourage high school juniors to take advantage of such great opportunity and are happy to have the students in their office over the years.

SERVPRO of Broome County is owned and operated locally; they don’t just focus on their service to the community but try to give back in any way they can. They donate to different local charities each year such as Mothers and Babies Perinatal Network and many others. A big part of their goal as a local business is to be involved in the community whether through donations, volunteering, or hosting internship opportunities for students before they go in the workforce.

Document Restoration & Trained Personnel

3/30/2021 (Permalink)

SERVPRO of Broome County East, Broome County West, Tompkins & Tioga Counties and Elmira/ Chemung County & Watkins Glen/ Schuyler County is always working towards further education and training for our staff members and certified mitigation specialists. Most recently we had additional staff members complete HIPAA Compliance Training. This type of training is necessary and essential when dealing with sensitive medical information on job sites.

As a Document Restoration Vendor, we want our customers confidence in handing their sensitive information and documents. When it comes to fire and water damage to your property, it doesn’t just wreak havoc over your flooring, walls, or roof, those elements can often cause damage to fixtures, contents, and documents in your building or facility. As a trusted vendor to numerous hospital and medical facilities, it was important to get additional staff the training needed to insure customer confidentiality. Through our recent completion of the HIPAA Master’s training our Team knows how to properly secure client documents for the next phase of fire, water, or mold damage document restoration, while keeping confidential information confidential throughout the entire process.

No matter how large or small our Team can assist with any Document Restoration need you have from Restoration to Digitizing. Call our Team today to learn more!

SERVPRO Legacy and Reorganization

3/9/2021 (Permalink)

This year has brought a few changes to internal organzation. As we continue to grow and change, we are excited to share the update below with our friends and customers. 

As of January 2021, Louis Sepe, President and CEO of SERVPRO of Broome County East, SERVPRO of Broome County West, SERVPRO of Tompkins & Tioga Counties and SERVPRO of Elmira/Chemung County & SERVPRO of Watkins Glen/Schuyler County transitioned into his new role as Chief Financial Officer.

Lou purchased his first SERVPRO Franchise in 1993, which was then a residential carpet and upholstery cleaning company, operated out of a rented office space. Over time, he followed the SERVPRO system and expanded the business, into what is now four SERVPRO Franchises, specializing in Residential, Commercial & Industrial Fire and Water Damage Clean Up and Restoration.

Louis’s leadership and dedication has led SERVPRO through years of success and expansion in their service areas of Upstate New York. As Chief Financial Officer, Louis will continue to play a vital role in the financial division of the company and contribute to the overall on-going development and continued success of the business.

SERVPRO will continue to remain under the SEPE Family Management. We are proud to announce that Danielle Sepe Yurka is the new President and Chief Executive Officer, Justin Sepe, Vice President and Chief Operations Officer, Nicole (Sepe) Travis, Secretary and Chief Administrative Officer, Quinn Sepe, Chief Compliance Officer and Ryan Travis, Chief Information Officer.

As we reflect on the tremendous success of our company over the past 27 years, there is a lot to say for the strategic thinking, vision, industry knowledge, and training which has been the foundation for our company. SERVPRO will continue to be the leaders in Fire & Water Damage Clean Up and Restoration Services and continue to maintain our high quality of standards with our professional staff servicing our customers throughout the region.

We really are here 24/7/365!

1/26/2021 (Permalink)

The week before Christmas, we got over forty inches of snow dumped on our community. A week later, and a few degrees warmer, we got a large rainfall that also melted much of the snow – which meant a lot of flooding. Between December 23-December 28 we had over 100 water related losses called into our franchise. Despite the Holidays, we had our production and office staff out assisting our community during their time of need. Estimates were being given, mediation was beginning and the waters began receding.

SERVPRO of Broome, Tompkins & Tioga Counties and SERVPRO of Elmira/Chemung & Watkins Glen/Schuyler County prioritizes fast response, professionalism and the ability to get the job done. While we offer a plethora of services, we also offer free estimates. Give us a call at 607-722-2262 to schedule an appointment with us today!

Why SERVPRO? Let's hear what our Customers have to say!

12/29/2020 (Permalink)

Here at SERVPRO of Broome, Tompkins & Tioga Counties and SERVPRO of Chemung & Schuyler counties, we pride ourselves on our professional and respectful production team members. We aim to give our customers peace of mind when they experience an unfortunate disaster. Here is what some of our local customers have to say about our services.

SERVPRO came and worked with us after a leaky pipe flooded our basement... they were professional, efficient, and timely! We definitely recommend them and will use them again in the future if needed!
- Patti M

Recently had a broken radiator pipe that resulted in flooding of 2 floors. The folks at SERVPRO took care of everything! From the cleanup to negotiating with the insurance company to the repair work. They even brought flooring samples to my house so I didn't have to go to the store. Could not be happier with the outcome!
- Wendy A

We had an issue with some mold in two bathrooms of a rental property. They came quickly to assess and then to remediate the issue. Pricing was fair and upfront. Our tenants are satisfied and so are we!
- Janet S

This the 3rd time in the past 10 years that we have used SERVPRO. Each time they came to our rescue. We had a water leak in our ceiling which had travelled behind our basement wall. They were there the very next morning and reassured us that it will be taken care of quickly. They removed part of the wall and the wet insulation. The wall and the flooring was dried over the weekend. Throughout the time, they were very professional and respectful. We will highly recommend them. We would use them again if the need arises. Thank you again for being there for us.
- Deb D

Cleaning & Disinfecting Professionals

11/17/2020 (Permalink)

During this unprecedented time marked by the global pandemic of coronavirus, SERVPRO of Broome County , Tompkins & Tioga Counties and SERVPRO of Elmira/ Chemung County & SERVPRO of Watkins Glen/ Schuyler County want to remind our customers we are specialists in cleaning services. As a professional team, we strictly adhere to the highest cleaning and sanitation standards derived by industry leaders for over 25 years.

To date, there is no specific proven protocol to eradicate the virus from frequently touched surfaces, such as doorknobs, kitchen counters & bathrooms. However, the CDC is encouraging the use of hospital-grade, EPA registered disinfectants that are typically used to remove certain pathogens. SERVPRO offers different “levels” of disinfecting that can accomplish the specific needs of a commercial client.

Level 1 disinfection entails fogging/electrostatic spraying of surfaces only, without any manual cleaning services. 

The level 2 disinfecting protocol incorporates the electrostatic spraying of surfaces with additional high touch point and surface cleaning. High tough surfaces can include counters, tables, doorknobs, bathroom fixtures, phones, computer equipment, desks, furniture etc.  Cleanup of high touch surfaces is required for a situation involving a person who is suspected to have COVID-19 or a Person Under Investigation. 

Enhanced cleanup is required for an area in which a person who has been confirmed positive for COVID-19 has inhabited. This may in included Level 1 and 2 cleaning and disinfecting, along with cleaning of all nonporous and porous surfaces. This enhanced cleaning includes up to 8 feet of wall cleaning, but excludes ceilings.

Reach out to SERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/ Chemung County & Watkins Glen/ Schuyler County today to schedule your free COVID-19 disinfecting estimate.

Locally Owned & Operated

11/17/2020 (Permalink)

SERVPRO of Broome County, Tompkins, and Tioga Counties and SERVPRO of Elmira/Chemung County & Watkins Glen/Schuyler County is locally owned and operated by members of the area, and have continually aided the community in disaster restoration and clean-up for over 25 years.

Most insurers prefer companies with The Institute of Inspection Cleaning and Restoration Certifications (IICRC) as they demonstrate knowledge, confidence, and safety, as well as sets the standards for the cleaning and restoration industries. Your locally owned and operated SERVPRO team is mindful of legal and environmental concerns, restore affected areas and items to preloss condition while working within budgetary constraints.

Our professional production team consists of over 35 employees trained in IICRC certifications such as Commercial Drying (CDS), Fire & Smoke Restoration (FSRT), Health & Safety (HST), Odor Control (OCS), and dozens more. On top of the certifications, our team has access to continuing their education on their own time as they progress within our company. This keeps the staff and even the office staff up to date on industry standards and the professional quality you expect.

While we specialize in fire, water, and mold clean-up and restoration, we also specialize in document restoration and recovery, HVAC cleaning, lead renovation services, and much more. Our franchise services all types of commercial and residential properties, as well as government, educational, and health facilities.

Call us today to find out why your local SERVPRO is ranked in the top 30 franchises out of 1,800+ across the country! 607-722-2262

SERVPRO is Essential

3/20/2020 (Permalink)

SERVPRO is Here to Help

What a week in the world of SERVPRO. One thing is for certain, nothing is certain at this time. Being an Emergency Response team in a time where the whole world is in crisis, is an interesting place to be. 

One thing we know, SERVPRO teams are essential to the recovery efforts. We are proud to be on the front lines assisting the most critical properties in our communities infrastructure.

Assisting these clients and their properties on a daily basis is what we were designed to do. We dedicate ourselves to continuous training and top notch customer service to ensure the best results.

We will get through this, and we will be better for it. Our communities have pulled together to support our senior citizens, the residents and our school children. It is amazing to see how many people step up in a time of turmoil and we are so lucky to have the support of one another.

Let's hold onto this moving forward, and remember that we are all on the same team.

Stay safe, stay healthy and know that we are always here to help.

IICRC Trained and Certified Employees

3/2/2020 (Permalink)

IICRC Certified

Property restoration includes a wide area of services all with the primary purpose of cleaning of damage and messes caused by flooding and excess moisture, fire smoke and soot, mold, biohazard, and severe weather such as tornadoes, hurricanes, hail and more. Property Restorers want to protect fragile properties against further damages.

Although property restoration professionals may have training and expertise in specialized areas, most are required to have met some certifications. The IICRC, or Institute of Inspection, Cleaning, and Restoration, is a certification organization that sets standards for the related industries. The IICRC is recognized by the insurance industry and restoration professionals as the global standard for restoration.

What Is the Institute of Inspection, Cleaning, and Restoration?

The IICRC is a third-party certification agency that also oversees the training and education of restoration and cleanup technicians. Some of the classes that technicians study includes fire and water restoration, carpet cleaning, upholstery cleaning, and structural drying. Technicians may also earn certificates in mold remediation, restorative drying, and tarping services. If performing work with biohazards, special training courses must be completed.

What Is Mitigation?

Mitigation is an important element of cleaning and restoration services. The goal of mitigation is to reduce losses by limiting the effect of disasters. When a property has been damaged by flooding or fires, it may seem that the extent of damages is complete. However, secondary damages are often a possibility. For example, mold growth can take place after floodwaters have been cleaned up. Once the flames of a property fire are gone, the structure may suffer secondary damages because moisture has been absorbed from the water used to fight the fire. A mitigation certificate shows that technicians have demonstrated their ability to prevent further losses.

The Importance of Industry Standard Makers

The IICRC plays a vital role in preparing property restoration and cleanup professionals to perform their jobs with top quality results. It also keeps industry standards high, protecting clients from all walks of life. If you require restoration services in Broome County, Tompkins County, Tioga County, Chemung County or Schuyler County choose a company that lives up to these standards and requires trained employees.

Our Team Cares about YOU!

2/28/2020 (Permalink)

Commercial or Residential we will be there for our customers!

SERVPRO has a ONE TEAM focus in its organization. As ONE TEAM we make customer service a responsibility of all divisions from office to production to marketing to repairs to our large loss division.

“Create Happy Customers.” How do we do this? Communication.  We want our customers to know we will listen to their needs, answer their questions, and do our very best to explain our approach in handling their fire, water, mold, and specialty cleanup needs.

No one wants to wake up to an inch of water in their basement from a leaking hot water tank, but if you HAD to, wouldn’t you want a company who you know you can count on to be there? Being READY 24 hours a day, 7 days a week, and 365 days a year gives our customers peace of mind. We’re not just READY, as ONE TEAM we care about our customer’s experience with our company.  Please visit our testimonial section of our website, or read our reviews on Facebook and Google to hear from real people who have used our company!

We invite our customers to share their experience!

1/3/2020 (Permalink)

Each month customers who review are entered into a drawing for a $25 Gift Card!

SERVPRO of Broome County & Tompkins & Tioga Counties love to hear our customer’s feedback!

Each month we are doing a drawing for the customer or clients that have left us a review on either Google, Facebook or Yelp!  We are offering a $25 Gift Card for the drawing. If our customers complete a review on more than one outlet- multiple entries mean multiple chances!

 Whether it’s, fire, water, mold or any other emergency service we want to be there to help. Letting the world know how we did can help others.  A thoughtful review can impact fellow neighbors or friends facing disaster to choose SERVPRO!

If our clients experience was less than excellent, we want to know why and how we can improve the next time. Thank you to all of our clients who have already taken the time to share about your experience – we truly appreciate it!

To learn more about SERVPRO and how we can help, please click here!

https://www.SERVPRObroomecounty.com/water-damage-restoration

SERVPRO & The New Visions Program for Students

12/24/2019 (Permalink)

We put our community first. This year, we started working with the New Visions program. New Visions is a program provided through BOCES for accelerated high school seniors. The seniors chosen for this program are seeking hands-on experience in the professional world regarding their future field of interest.  New Visions achieves this by setting up internships at different professions in the Broome, Tioga county areas. SERVPRO was eager to get involved in the internships.

We contacted the educator of the New Visions Business Academy, to see how we could help. Our contact linked us to a senior from Vestal Senior High School, Laura. Laura comes to our Binghamton location from 8:30 to 10:00am on Tuesdays and Wednesdays to learn about what we do here at SERVPRO.

She has been working closely with our marketing team these past few weeks. She has gotten the chance to see the exclusive details of their daily workload.  She has sat in on marketing meetings, toured our facilities and worked on marketing projects. We hope to teach her the importance of customer service, communication, and the many other inside secrets SERVPRO of Broome, Tompkins & Tioga Counties has to offer.

We love supporting the New Visions program because we believe these students are the future of our workforce. We hope to give them a unique experience at SERVPRO, as to illuminate them to the possibilities they can achieve. We look forward to the future placements with the New Visions Business students in the 2020 year.

Our Customers are Important to Us!

11/26/2019 (Permalink)

We truly value our customers and their experience with SERVPRO of Broome, Tompkins & Tioga Counties.

We encourage our clients to provide us the best feedback they can, good or bad! If there is an area where we can improve, we want to know about it.

Feedback can be given through a facebook review, google plus, yelp, or simply just picking up the phone and giving us a call! We want to know.

Although you may have been referred to us during a water, fire or storm emergency, we can be your go-to vendor for any future needs you may have. It is tough finding the right company to provide services in your home or business, so call a company you can trust.

All employees are background screened prior to employment and on an annual basis. Our Staff is uniformed, highly trained, professional, and right in your community. 

So how did we do? If we have visited your home or business, give us a review us today!

Helping families this Thanksgiving

11/25/2019 (Permalink)

Loading up the turkeys

SERVPRO of Broome, Tompkins & Tioga Counties was able to help the Broome County Catholic Charities Thanks 4 Giving 2019 Turkey Drive by donating 110 Turkeys to reach their goal of feeding 3,500 families this Thanksgiving.

Each year our company donates to several organizations in the area, with a particular interest in bettering the lives of families and children in our area.

“To do more for the world, than the world has done for you – that is success.”- Henry Ford.

As a special "Thank You"  to all of our hard working employees and their families this holiday, extra turkey's were purchased for each employee to take home. We wouldn't be where we are today without the dedication of our staff.

Wishing all the families of the Greater Binghamton and surrounding areas a safe and Happy Thanksgiving!

What can you expect when choosing SERVPRO?

3/1/2019 (Permalink)

Choosing the right vendor for your fire or water damage is important. Here is what you can expect when calling SERVPRO of Broome County East.

• Uniformed Employees with photo ID Badges

• Marked SERVPRO Vehicles

• Drug Tested and Background Checked Team Members

• Advanced Training and Certifications

• On-site arrival within 4 hours (This does not apply to catastrophe situations)

Once they get here, what’s next?

Once our employees arrive on-site the customer will meet with a SERVPRO Supervisor who will explain the mitigation services. Our Supervisor will explain the necessary documents in order for our team to proceed with services.

Here are some of the basic forms that we review with our customers

Authorization To Perform Services & Direction Of Payment Form

This form is the customers consent for SERVPRO to perform restoration services in their home or business. It also addresses how services will be paid for and their deductible amount to be collected as directed by their insurance company.

Customer Information Form

This form is an informational document that addresses many aspects of the customer home such as what the customer should expect during the process and how we will proceed. It also discusses what items are restorable, pre-existing conditions, personal items in the home and understanding our role versus the insurance companies.

Customer Equipment Responsibility Form

This is a document in which the customer can identify and confirm what equipment is left in their home as well as the responsibility they assume with SERVPRO equipment. It also explains who to contact if there are any issues with the equipment.

Certificate of Satisfaction: Job Completion Form

This form is used during the final walk through of services with the customer. It is also used to insure we completed mitigation services to customer’s satisfaction. This document is also needed to provide to the insurance company for final billing for services completed.

Document Restoration Chamber

2/28/2019 (Permalink)

When it comes to fire, water, or mold damage, not only is the structure/property itself affected but potentially valuable contents as well. Some of our most valuable processions can be photos, documents, or legal files. SERVPRO of Broome County East can help in this case as your all in one vendor- from structure cleaning to content and document restoration. Whether it’s your home or office, we can help.

SERVPRO offers the following forms of document restoration:

• Vacuum Freeze Drying
  • Process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation
• Digitizing
  • With the new age of technology digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room has damage by water, or smoke, and need to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the needs to have 100’s or even 1000’s of documents and records in storage.
• Gamma Irradiation
  • High-energy photons are emitted from an isotope source (Cobalt 60) production ionization (electron disruptions throughout a product. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.
  • Gamma Irradiation is a process that is used for cleaning/disinfecting and decontaminating documents or other consumer goods.
  • In a Cat 3 situation (Sewage or Flood water) documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations you are dealing with CAT 3 water, therefore most of the affected documents that you will encounter will be contaminated. If this is the case tan de-contamination is always a must.
• Certified Destruction
  • Inventory of documents & certified disposal per HIPAA Regulations

Call our office today for a free quote on document restoration!

SERVPRO Emergency Response

12/7/2018 (Permalink)

Emergency Response 24/7

Restoring a property is SERVPRO of Broome County East's first priority. You will appreciate the immediate response we provide, and feel comfort knowing that are doing everything we can to minimize the damage to your home or business.

We strive to meet our 1-4-8 priority response guidelines. What does this mean to you?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional.

SERVPRO of Broome County East is dedicated to providing the fastest service possible when you need us. Our response guidelines help us address the issue quickly and efficiently to prevent further damage from occurring.

Pride in our Community

11/21/2018 (Permalink)

Our managers wearing pink to raise awareness for Breast Cancer.

Our Production Managers and Large Loss Project Managers wore pink for the entire month of October to show their support for Breast Cancer Awareness. The fundraiser was called 'Real Men Wear Pink' for the American Cancer Society.

We planned a successful fundraiser and raised funds online to reach a goal of just over $1,000.00 to aid research efforts. Our managers were happy to wear pink to showcase our support for the cause and for our community.

Throughout the year we take part in many different activities to showcase different aspects of our company. We make it so every one of us feels like we are making a difference in the place we work and live in. This is important to us so we can all be a part of building a better community together.

Team Building Activities

11/21/2018 (Permalink)

Team Building at its best!

SERVPRO of Broome County East knows that the best teams that work together are the ones who have a great relationships. We like to do fun team building activities with our employees to remind them that it is important to work together to reach our main goals.

We have weekly meetings with the entire company where we focus on education and communication to one another.

In this activity, everyone was split into teams to build a pyramid of cups without using their hands! The only materials they could use were the ones provided to them. The materials were 6 paper cups, precut pieces of string and a rubber band. It was exciting to see each team come up with different strategies to complete their task. This helps them get ready for the day and whatever it may bring.

Commercial Large Loss Division

11/9/2018 (Permalink)

Large Loss Response to a Student Housing Complex

SERVPRO of Broome County East is ready for your emergency call 24 hours a day/7 days a week. Our Large Loss Response Team can assess the damage done to your commercial facility and write up a professional scope for you and your team to review. We take a step by step approach and identify the most important tasks to tackle first. Not only are we there as your restoration specialists, we are there as your professional consultants, business associates and trusted advisors. We focus on what is best for you and your business and work hard everyday until the job is complete. We strive for excellence by providing you with daily written and verbal communication, before and after photographs and detailed scope outlines of the entire project. Call us today to see why SERVPRO is the leader in Restoration industry. See, feel and experience the SERVPRO difference!

Lunch and Learn!

10/18/2016 (Permalink)

Lunch is on us! Our sales and marketing team at SERVPRO of Broome County East will hold an event for business owners, agents, brokers, office managers or CSR’s. This Lunch and Learn event will give you an opportunity to learn more about our company. Specifically how we can be of service to you and your company when you need it the most.  We can schedule any time that works for you. Plus, you can decide if you would like us to come to your office or have your business visit us.  

Over lunch, we will do a 15-20 minute PowerPoint presentation with a particular focus.  You can choose  any of the following topics:

Topic 1: General Overview of SERVPRO Services and How SERVPRO is engaged with the insurance industry.

Topic 2: Water Damage and various categories. Also to include flood & mold, and how it affects your client's properties.

Topic 3: Fire, Smoke & Soot Damage. Types of smoke and how it affects your client’s properties. Also to include stats and fire safety tips/ what to do until help arrives.

Topic 4: SERVPRO of Broome, Tompkins & Tioga Counties: Contents & Electronics Restoration Center-Saving your Customer’s peace of mind.

Topic 5: Commercial & Industrial Large Loss: Capabilities, Response, and Preparing your Commercial Clients for Whatever Happens (Emergency Ready Profile)

If you’re interested contact our office 607-722-2262 and ask for Ashley.  Or, you can e-mail us with your interest at alayton@cleanupteam.net

We hope to hear from you soon!