What Can You Expect from Us?

6/13/2016 (Permalink)

What can you expect from SERVPRO at Broome, Tompkins and Tioga counties? You can expect top customer service from the time our employees arrive on-site to the final walk through of services.

Customer satisfaction is our #1 priority and we make sure that the your needs are fulfilled. A crew chief or supervisor will always be there to make sure that you fully understand the mitigation process needed for a water or fire loss.

At the end of the process, we always make sure to insure that we completed the fire/water mitigation to your satisfaction by doing a service walk through. We work with your insurance carrier in order to make sure everything runs smoothly. We have trained and IICRC Certified Employees who care and respect your property and act professionally. Customer service and satisfaction is our main concern here at SERVPRO.

For more information on the customer service that is found at SERVPRO check out the following link! https://docs.google.com/document/d/1PnAS2SKMI8Ixb58QwLsZpyRlruZTVSWvXBsIjgzcbWE/edit?usp=sharing