SERVPRO Claim Services: Commercial Clients

3/18/2021 (Permalink)

If your business is damaged in a fire, storm or other disaster, the first call you are likely to make is to your insurance provider. The second call, however, should be to certified remediation specialists, like SERVPRO, who offer great claim services. It takes several factors to help you get the money you need to cover the damage to your building.

Timely Response
A crucial part of keeping your costs down following a fire or water claim is a fast emergency response time. This gives you a quick start to the restoration process. The longer your building remains damaged, the more vulnerable it becomes to elevated risks:

• Secondary damage
• Thieves or vandals
• Compromised Structural Integrity

Once technicians arrive, they can assess and record the extent of the damage. They use this information to create a scope of work that will outline the necessary to complete the restoration and the cost of completing services. SERVPRO utilizes industry approved rate schedules to insure proper assessment of your property. You can then use this information to get the claim process started.

Communication

Another vital aspect of quality claim service is continuous communication. SERVPRO keeps both clients and insurance providers in the loop. As tasks are updated to include new information or if your estimate has to be altered, you are kept informed. Our Project Managers will provide daily communication updates on your project. We always do our best to eliminate any “guessing”, there should not be any surprises or unmet expectations throughout our process.

When disaster strikes your commercial property, you need a remediation company you can trust to handle the problem swiftly and transparently. Call our office for any of your commercial needs for Fire, Water, Mold, Biohazard, COVID-19, Post Construction Cleanup, Document Restoration and more.